Waimin

Your questions, answered

We’ve answered some of the most common questions people ask about the Waimin. If you have another question or would like to get in touch, contact our friendly team.

Installation & Operation

Cartridges

Minerals

Waimin Bottle

Ordering

Shipping

Health & Benefits

Go with the good flow

Shop Waimin now for great tasting water, energised for life.

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Your questions, answered

Installation & Operation

Does the Waimin unit need to have electricity or a battery to operate?

Can I only install the unit with Reverse Osmosis system?

Is Waimin unit safe to install in my kitchen or workplace?

Can this Waimin unit be used in a business office?

Do I need to turn the water off when I install the unit under my sink or to my kitchen tap?

What happens if my unit breaks down or malfunctions or I need some help with my Waimin?

Cartridges

Do I need to have an account to get a new cartridge?

How long do the minerals in the cartridge last for?

How do I know when my cartridge needs to be replaced?

What should I do with my old cartridge after replacing with new one?

Minerals

Are the minerals tested and certified?

What kind of minerals does Waimin adds to my water?

Can the minerals in this water impact my medication?

Waimin Bottle

Can I replace my Waimin bottle?

Ordering

What information do I require to open an account?

What are the secured payment options for orders?

When I create an account do you share my information with other third parties?

What warranty does the housing unit and cartridge have and where can I find this information?

Shipping

What countries do you ship to?

How do I know the Waimin unit has been shipped?

How many days will it take for my Waimin to be delivered after I buy from the website?

Health & Benefits

Is Waimin water safe to drink for my family?

Can the water from the Waimin unit be safely used for children and making baby formula?

Is the Waimin unit and bottle environment friendly?

Will the Waimin unit fix my health issues?

What if I don’t feel well after drinking the water?

Go with the good flow