Installation videos
See it installed.
We're making two short videos: one shows how to fit the Waimin unit after your filter, the other how to replace the cartridge. They'll be here as soon as they're ready.
Coming soon
Installing the unit
Fitting Waimin after your filter.
Replacing the cartridge
Swapping in a fresh cartridge.
In the meantime
Help that's ready now
Step by step installation
Every step, from turning off the water to your first glass, in our installation guide.
When to replace the cartridge
Each cartridge lasts 1,000 litres or 12 months, whichever comes first. Work out your date.
Talk to a person
Stuck partway through? Our team replies within 2 business days.